Packaging
Being an eco-friendly business is very important to me. Due to this I will use recycled packaging whenever possible. Please re-use or recycle your orders packaging.
Greeting Cards
Greeting cards are individually placed in a cellophane wrapper, and placed in a rigid mailer or small box to arrive safely to you.
8x10” and 11x14” Prints
Each art print is individually signed and placed in a cellophane wrapper and shipped flat in a sturdy mailer.
Larger Prints
Each large print is individually signed and placed in a cellophane wrapper and placed in a sturdy cardboard tube for safe shipping. (Please allow up to 21 days processing time on large prints).
Original Paintings/ Commissions
Originals are signed on the front and signed and dated on the back and placed in a cellophane wrapper and placed in a rigid mailer or a box depending on size to arrive safely to you.
Watercolor Paint
In most cases pans are individually wrapped in foil with a wax liner and a label. Some sets are wrapped together. 6 or more half pans are shipped inside a FREE metal tin. Orders are shipped either in a padded envelope or a small box.
Shipping
I make every attempt to have all orders ready to ship within 2-3 business days, unless otherwise stated. This is processing time. My regular shipping days are Tuesday and Friday. Please allow up to 21 days processing time for large prints (larger than 11x14). This is processing and packaging time and does not include the actual time to ship. You will receive a confirmation email with tracking information once your order has been shipped. I ship primarily via USPS. Please contact me for rush orders and/ or use priority mail.
Returns
I am happy to provide you with a full refund or exchange of any non sale or clearance items provided you contact me within 10 days and the item is received in resell condition. The customer is responsible for shipping costs. If your item is received damaged please contact me (with photos) within 10 days for a replacement item.